These are the rules for using ExamPal. We have tried to write them the way we would explain them to a friend. By using ExamPal you agree to them, so please read them once.
The short version
- ExamPal is a study tool. It is not Cambridge, and it is not endorsed by Cambridge.
- Your handwriting and answers stay yours. We only use them to run ExamPal for you.
- The marking is done by AI. It is guidance, it can be wrong, and it is not a promise of your exam grade.
- Reading papers is free. A little marking and Pal is free without an account, and more with one. Limits apply, and paid plans lift them.
- Be fair to others and to the service. We can stop an account that is not, and you can stop using ExamPal whenever you like.
Who we are and what ExamPal is
ExamPal is a study tool for students preparing for Cambridge IGCSE, O Level, AS Level and A Level exams. You can browse past papers, write your answers by hand on the paper, get your working marked against the official mark scheme, and ask Pal, a helper that gives hints and questions rather than answers. In these terms, "we", "us" and "ExamPal" mean the people who run ExamPal.
ExamPal is an independent product. It is not affiliated with, endorsed by, or sponsored by Cambridge University Press & Assessment or Cambridge International Education. Past papers and mark schemes belong to their owners. We make them available so you can study with them, and nothing in these terms gives you any right to them beyond that.
Accounts and who can use ExamPal
You can browse past papers, and try a small free allowance of marking and Pal, without an account. You need a free account for more of that, and to keep your attempts and marks across devices. Without an account, what you send for marking or Pal is kept on our servers for a limited time, as the Privacy policy explains. You can sign in with an email address and password, or with Google.
- Give us true details and keep them up to date.
- Keep your password to yourself. You are responsible for what happens under your account, so tell us at support@tryexampal.com if you think someone else has got in.
- One person, one account. Please do not share an account or set up several to get around a limit.
You must be old enough to agree to these terms where you live. If you are younger than that, a parent or guardian should read these terms with you and agree to them on your behalf. A parent or guardian who does so is responsible for how the account is used.
Using ExamPal fairly
Please do not:
- break the law, or use ExamPal to harass, threaten or deceive anyone
- upload anything you do not have the right to share, or anything harmful or abusive
- copy, scrape or download papers, mark schemes or marking results in bulk, or resell or republish them
- try to get past a limit, a paywall or a security measure, or probe, overload or break the service
- reverse engineer ExamPal, or use it to build a competing product
- use bots or scripts to sign up, to answer, or to ask Pal questions
- try to get Pal or the marker to reveal hidden instructions, or to give you the mark scheme before you are meant to see it
ExamPal is for your own revision. Please do not use it to cheat in a real exam or to help anyone else do so.
Your work stays yours
What you write, draw and type on ExamPal, and the answers you give, are yours. We do not take ownership of them.
To run ExamPal we need your permission to use that work, so by using the service you give us a non-exclusive, worldwide, royalty-free licence to store it, copy it, process it and display it back to you, and to send it to the AI services we use so that it can be marked and so that Pal can see your working. We use that permission only to provide ExamPal to you, and it ends when your work is deleted.
You promise that the work you add is your own, or that you may share it. How we handle personal information is explained in the Privacy policy.
A conversation with Pal belongs to the paper it was about, and is kept for as long as that paper is. Work from a visit without an account is deleted 30 days after your device last visited.
AI marking is guidance, and it can be wrong
When you hand in your work, an AI reads your handwriting and marks it against the official mark scheme, point by point, and shows where each mark came from. Pal uses the same AI to give hints. We built it to be careful: for example, it will not give an accuracy mark if the method mark it depends on was not earned, and it holds back a mark when the working is not there.
But it is a machine, and it makes mistakes. Please keep these in mind:
- It can misread handwriting, especially when it is small, faint, crowded or messy, and it can find diagrams and graphs harder than text and algebra.
- It can award a mark an examiner would not, or withhold one an examiner would give, and Pal can be mistaken too.
- Marks and hints are not official, they are not from Cambridge or any examiner, and they do not predict or guarantee the grade you will get in a real exam.
- A different marker can reasonably decide differently. Use the marks to see where you are losing marks, and check anything important against the published mark scheme or with your teacher.
If you think a mark is wrong, tell us at support@tryexampal.com and we will look into it. Please do not rely on ExamPal as the only way you prepare.
Free and paid plans
Reading past papers, downloading them and seeing mark schemes is free. Without an account you get a small free allowance of AI marking and Pal on each device. A free account includes AI marking and Pal with daily limits. Paid plans raise those limits and unlock more. Which plans there are, what each one includes and what it costs are on the pricing page, and the limits that apply to you are shown when you sign up and again when you reach them. Plans and limits can change.
If you buy a paid plan, you pay the price shown at checkout, in the currency shown, through Paddle, our payment provider. Paddle is the merchant of record for every purchase: it sells the plan to you, takes the payment, handles tax and sends your receipt, and its terms apply to the payment. Before you pay, checkout tells you whether the plan renews automatically or is a one-off payment for a set period. Prices may include or exclude taxes, as checkout shows.
You can stop a plan that renews at any time, and you keep your paid access until the end of the period you paid for. If you think you were charged by mistake, or you would like a refund, write to support@tryexampal.com and we will look at each request fairly. This does not take away any right to a refund that the law gives you where you live.
Availability and changes to ExamPal
We work hard to keep ExamPal running, but we cannot promise it will always be available, fast or free of errors. It may be down for maintenance, or because of something outside our control, such as a problem at an AI or hosting provider.
ExamPal is still growing. We may add, change or remove features, subjects, papers and limits, including what is free and what is paid.
Please keep your own copy of anything you cannot afford to lose, such as a finished piece of work you want to keep.
Intellectual property
ExamPal itself, meaning the software, the design, the name, the logo, Pal, and the way marks are explained, belongs to us or our licensors. You may use it for your own study, and you may not copy it or use it in other ways without asking.
Past papers, mark schemes and similar material belong to their owners, who are not us. You may use them through ExamPal for your own study. If you are an owner and think something here should not be, please write to support@tryexampal.com and we will look at it.
Ending your account
You can stop using ExamPal at any time. To close your account and have your data removed, write to support@tryexampal.com. What happens to your data is covered in the Privacy policy.
We may suspend or close an account, or limit what it can do, if it breaks these terms, puts the service or other students at risk, or if the law requires it. Where it is fair and practical we will tell you why first.
Sections that by their nature should carry on, such as your work staying yours, our intellectual property, the limits on liability, and governing law, keep applying after an account is closed.
Our responsibility to you
ExamPal is a study aid. We provide it as it is and as it is available, and we do not promise that it will meet your needs, be error free, or lead to any particular exam result. In particular, we are not responsible for the grade you get in an exam, or for choices you make because of a mark or a hint.
As far as the law allows, we are not responsible for losses that were not a reasonably foreseeable result of our breaking these terms, or for lost opportunities, lost data or indirect losses. Nothing in these terms limits anything the law does not allow us to limit, such as responsibility for death or personal injury caused by negligence, for fraud, or your rights as a consumer where you live.
Which law applies
Which country's law governs these terms, and where a dispute would be heard, will be stated here once confirmed. Whatever it is, you keep any rights that the law of the place where you live gives you and that cannot be changed by a contract. We would always rather sort a problem out by talking first, so please write to support@tryexampal.com.
Changes to these terms
We may update these terms, for example when ExamPal gains a feature or the law changes. The date at the top of this page shows when they last changed. If a change matters, we will tell you before it takes effect, for example by email or inside the app. If you keep using ExamPal after a change takes effect, you are agreeing to the new terms. If you do not agree, you can stop using ExamPal.
Contact
Questions about these terms, a mark you think is wrong, or anything else: write to support@tryexampal.com.